Shipping TimeframeUpdated 10 months ago

After an order is submitted on our website, it generally takes 24-48 hours for it to be processed and entered into our system. Once it's in our system, our workshop team will ship the order either on the same day or within the following 24 hours Monday through Friday, 8:30 AM - 4:30 PM PST. The tracking number will be sent to the email address that is associated with your order.

Once the package departs from our workshop, it typically takes 5-7 business days to reach its destination, the duration varies based on the location. Our USA workshop is located in Sacramento, California. Please be aware that shipping delays may occur due to a surge in package volumes during transit, particularly during the holiday season from November to January. Your shipment might be affected, so we kindly ask for your understanding and patience during this period.

We highly recommend using the help center to track your shipment. It's a convenient and efficient way to stay updated on your package's location and estimated delivery time. If your order has not shipped within 48 business days, please reach out to our customer care team for more information.