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Placing an Order

Inventory

Inventory Updates. We apologize if the item you are looking for is currently unavailable on our website. We are unable to provide specific restock dates for our community members. However, we suggest that you join the waitlist for the item. By doing

Gifting PlanToys

PlanToys make great gifts for all the beloved little ones in your life. We're here to help you choose the right gift for any occasion. Ordering a Gift. While we do not provide gift-wrapping services, we are pleased to offer the option of including a

Shipping Timeframe

After an order is submitted on our website, it generally takes 24-48 hours for it to be processed and entered into our system. Once it's in our system, our workshop team will ship the order either on the same day or within the following 24 hours Mond

Order Changes & Cancellations

Due to our workshop team's efficient order processing, we cannot guarantee the possibility of canceling an order or making changes to the shipping address. However, if you do need to remove an item from your order, modify the address, or cancel the o

Lost/Damaged In Transit Insurance

PlanToys ensures peace of mind by offering insurance coverage for packages susceptible to loss, theft, or damage during transit. We partner with Route Package Protection services to guarantee the safe delivery of your order. Route calculates insuranc